Customer Service Satisfaction
Leave survey
1.- Help us improve
Please dedicate a few minutes to complete this small survey. The information that you share with us will be very useful in helping us improve our service.
Your answers will be kept confidential and will not be used for any other reason other than this survey carried by []
The survey will take about [5] minutes.
1.
How did you get in contact with the customer service department?
Web chat
By telephone
In person
By e-mail
By fax
Other (please specify)
How long did it take for you to be attended to?
Immediately
In less than 20 seconds
About 30 seconds
In a minute
More than a minute
I didn’t receive a response
Not applicable
How long did it take you to receive a response?
Less than 2 hours
2 to 6 hours
6 to 12 hours
1 work day
More than 1 work day
Not applicable
2.
For what reason did you contact the customer service department?
Because I needed more information about a product or service
Problems with the website
Problems with the service
Because I haven’t received the product
Because I hadn’t been able to order a product or service
Other (please specify)
Next Page->
InqueritoFacil.com no es responsable de ningún contenido enviado y/o incluido en esta encuesta/examen.
Crea gratis tus encuestas/exámenes online
¿Necesita tu empresa una red privada corporativa?. Prueba
makeanet.com